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Delcampe Pay - New payment method

  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Link (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Link (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
  • apmtrade
    apmtrade 100% (674x)

    40 messaggi

    Canada

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Link (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Link (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Creato 4 dic 2018 a 02:45
    • #937771
    My suggestion. Please remove that very distraction noise,music... running in the background.
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    My suggestion. Please remove that very distraction noise,music... running in the background.
    • Creato 4 dic 2018 a 13:03
    • #938083
    Hello,

    Can you please be a bit more specific regarding the music?
    We have not added any background sound to the website.
    There only is a video on the presentation page of Delcampe Pay.
    I don't know if you are talking about it or not.


    kind regards,
    Miranda
  • apmtrade
    apmtrade 100% (674x)

    40 messaggi

    Canada

    Hi Miranda

    Open your Delcampe Pay site.
    Click on "What is Delcampe Pay".. Click,and here you have it...that very distraction noise,music... running in the background.
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Hi Miranda

    Open your Delcampe Pay site.
    Click on "What is Delcampe Pay".. Click,and here you have it...that very distraction noise,music... running in the background.
    • Creato 5 dic 2018 a 12:39
    • #938533
    Hello,

    This is related to the video that is on this page : Link (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messaggi

    Filippine

    Hi Miranda
    I live in Philippines....BUT I use a UK paypal account and operate through a UK bank account in GBP
    As your usage criteria is based on country of residence, rather than country of operations, is there a way round this?
    Thanks Mike
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Hi Miranda
    I live in Philippines....BUT I use a UK paypal account and operate through a UK bank account in GBP
    As your usage criteria is based on country of residence, rather than country of operations, is there a way round this?
    Thanks Mike
    • Creato 6 dic 2018 a 09:42
    • #938950
    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messaggi

    Filippine

    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
    • Creato 6 dic 2018 a 09:54
    • #938959
    Thank you for your explanation, Miranda. Very parochial and quaint!

    I see that the irritating and distracting annual "dandruff" is back on your site again too! I guess you cannot do anything about that either!
    :D
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messaggi

    Filippine

    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
    • Creato 6 dic 2018 a 09:54
    • #938959
    Thank you for contacting me directly about Delcampe Pay and for your explanation of the status of Delcampe as both a Belgian and an international site. I appreciate your clarifications and look forward to the future expansion of Delcampe Pay for the benefit of the Delcampe members on your USA, Australia & Canada websites.

    Thanks again, Miranda for your patience and your time.
    :xmas_snowman:
  • baltija
    baltija 100% (5476x)

    872 messaggi

    Svezia

    Hello,

    This is related to the video that is on this page : Link (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
    • Creato 6 dic 2018 a 02:59
    • #938758
    "If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC"


    Or, press the back button - as I did.
  • baltija
    baltija 100% (5476x)

    872 messaggi

    Svezia

    Hello,

    This is related to the video that is on this page : Link (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
    • Creato 6 dic 2018 a 02:59
    • #938758
    Dear Miranda,

    The code snippet for the Youtube video on your landing page is actually coded to autoplay, like this: Link (https)

    It can be coded not to autoplay, like this: Link (https)

    I am not quite sure why you think it is up to the customer to avoid playing unwanted distractions.
  • moosa
    Conto chiuso

    28 messaggi

    Pakistan

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Link (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Link (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Creato 4 dic 2018 a 02:45
    • #937771
    PayPal is not available in my country and delcampe-pay is not being activated from here either. I have a payoneer Germany bank account. Kindly advice or allow to charge extra for PayPal transaction. :question:
  • delgualter
    Conto chiuso

    72 messaggi

    Portogallo

    Hello Ms. Miranda.
    I had a problem with paypal, because of that I want to remove it from here. Do you can tell me how? I didn't found the option.
    Thanks.
    Best regards.
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Hello Ms. Miranda.
    I had a problem with paypal, because of that I want to remove it from here. Do you can tell me how? I didn't found the option.
    Thanks.
    Best regards.
    • Creato 16 gen 2019 a 03:47
    • #953971
    Hi Delgualter,

    To deactivate a payment method from your account, you must follow the procedure described in the following Help Centre article : Link (https)
    Check the last section : "How to deactivate a payment method".


    Kind regards,
    Miranda
  • delgualter
    Conto chiuso

    72 messaggi

    Portogallo

    Hi Delgualter,

    To deactivate a payment method from your account, you must follow the procedure described in the following Help Centre article : Link (https)
    Check the last section : "How to deactivate a payment method".


    Kind regards,
    Miranda
    • Creato 16 gen 2019 a 04:32
    • #954010
    Thanks.
    Best regards.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (82358x)

    1856 messaggi

    Regno Unito

    I have had the same problems with all sorts of error messages.

    Presumably these are the usual new technology teething problems common with Delcampe innovations.

    Hopefully all will settle down with time and when this payment system actually becomes active and people begin to use it. Until then I am not going to spend time on it.
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 16 gen 2019 a 11:20
    • #954232
    Hi "redruthcollectables", Hi "Wycombe1",

    I was not aware of this issue.
    Should you wish to give it another go, please let me know and if it does not work, please contact me at en@delcampe-support.com , so we can work this out together.

    Thanks and have a wonderful day,
    Miranda
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hi "redruthcollectables", Hi "Wycombe1",

    I was not aware of this issue.
    Should you wish to give it another go, please let me know and if it does not work, please contact me at en@delcampe-support.com , so we can work this out together.

    Thanks and have a wonderful day,
    Miranda
    • Creato 18 gen 2019 a 03:50
    • #954676
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    I have had the same problems with all sorts of error messages.

    Presumably these are the usual new technology teething problems common with Delcampe innovations.

    Hopefully all will settle down with time and when this payment system actually becomes active and people begin to use it. Until then I am not going to spend time on it.
    • Creato 17 gen 2019 a 14:36
    • #954592
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 18 gen 2019 a 04:24
    • #954706
    Hi Ernest,

    I have contacted you by email as it is easier to do the follow-up there.

    Kind regards,
    Miranda
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hi Ernest,

    I have contacted you by email as it is easier to do the follow-up there.

    Kind regards,
    Miranda
    • Creato 18 gen 2019 a 04:27
    • #954709
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @miranda
    Amministratore
    @miranda

    482 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 19 feb 2019 a 06:43
    • #967498
    Hi Ernest,

    I wrote you an email on January 18th and did not get a reply from you either.

    I will resend it to you.


    Kind regards,
    Miranda
  • sono_gold
    sono_gold 100% (359x)

    458 messaggi

    Italia

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Link (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Link (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Creato 4 dic 2018 a 02:45
    • #937771
    Great!! You announcing in Delcampe dot com (U.S.A.) a new payment gateway that work only for Europeans citizens....
    I do not know whether to laugh or cry
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messaggi

    Filippine

    Great!! You announcing in Delcampe dot com (U.S.A.) a new payment gateway that work only for Europeans citizens....
    I do not know whether to laugh or cry
    • Creato 17 mar 2019 a 14:46
    • #978227
    Both or neither. It was probably a rather careless blanket announcement to all members irrespective of whether the new system was available for them or not.

    Matter of interest, it only operates if a member actually lives in Europe. i am a European citizen with a bank Account in GBP.....but it does not work for me either because I choose to live elsewhere in a warmer and less bureaucratic clime.

    We don't have IBAN here either....maybe one fine day the larger internationally used SWIFT system of bank transfer will be available?

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